Reviews

Very prompt service on our 120K boiler. They were at my shop within about 1-1/2 hours. Problem diagnosed quickly. To my surprise, the repair part was on the van and they had the unit up an running. I also had them remove the burner …

Arrived on time and got the job done in a timely fashion!

Very punctual, keep you informed, great follow up! Just did our new furnace and we're very happy!!

Great with all services from fixing the Humidifier on our furnace to upgrading our water system, repiping our home and updating our bathroom with a Bath Planer walk in shower. Love the prompt service.

Showed up on time, told me cost, repaired kitchen water lines. He was very polite also.

Boss stands by their "Make it Right" promise. I hired Boss to work on my kitchen plumbing and radiator relocation during a pretty significant renovation to my home. Unfortunately, after reinstalling the radiator there was a significant leak…

BOSS was quick to come to my home for my plumbing issue. Trever was great. He was punctual, quick, friendly, and efficient. I will use BOSS again.

My furnace went out Sunday night I call boss Monday morning and they was at my home by 1 pm I would definitely recommend this company if I have anymore problems they my first call.

Quick to identify the issue, had to leave for parts but was right back. Had us back to flushing in no time flat.

Always have had great workmanship and friendly service.

Thank you

Fred

Complete trust in Boss Services

Boss Services has a full range of skills and capabilities. They get it done!

Positive experience, Trevor was very professional.

May be a little more expensive than others but you get what pay for. Friendly and knowledgeable.

Service repairman excellent, very good job very pleasant I would highly recommend using this company for any heating or air-conditioning problems

The gentlemen that came to my home were extremely professional and quick to diagnose the issue! Will recommend them and use BOSS again!

These guys are fast, knowledgeable, and professional. I highly recommend their services!

Excellent

Had a good experience with some plumbing needs through Boss. Jared arrived timely, explained exactly what they – Boss – understood needed to be done, and he got right to work. Jared was polite, clean, respective of our home and left our …

I received a quick response and was given options. Everyone was very friendly and helpful.

Boss Services went above and beyond in everything!!

Laurie was so kind, compassionate and helpful in getting us an Appt. so quickly.

Dakota was wonderful fixing our furnace and figuring out the problem so fast.

We can’t thank Boss …

Great job maintaining my geothermal system!

very good service

Excellent service, quick response. I enjoyed working with Jeremy.

Trever and Jarred were great, quick, efficient and fixed our issues. Highly recommend both.

BOSS came out same day and quickly resolved our 1984 furnace's issue. Excellent customer service. Will request a quote from BOSS for furnace replacement.

My experience with Boss Services was very positive. A very friendly person answered the phone and was able to get me scheduled very quickly. When there was a possible time issue with my appointment, they called and gave me options. Trevor…

I’ve seen their trucks but have never used their service. A friend told me he used them so I gave them a try. I was notified not only by texts, but email. The Tech Gary was very friendly and walked me through what he was doing. Great …

Great people

Excellent technicians

Fast and competent

Fast After Hour Service! Excellent Customer Service! Highly Recommended!

Branden Chernugle in sales, the technicians , Howard Boss and Josh Haase, as well as Jamie in the front office have been outstanding. Great communication, on time appointments and excellent service lead to a trouble free installation of …

Answered the phone, came when they said they were going to and did great work just as a good company is supposed to do. Thanks!

Fast and educated workers that are people friendly.

I will only use Boss for my heating and cooling needs. Top notch service!!

They were prompt, courteous, friendly and got the job done exactly as we asked them to do. Thumbs up to Trevor and Jarrod.

Excellent service representative

Have not had any work done at this time. Liked the professional and courteous manner of their salesperson. He asked what I wanted to accomplish and then proceeded to give me several options from which to choose.

Boss Services was called in for a second opinion. Couldn't be happier with my service or results.

Dana was the Rep that came to the house was very polite and knowable of their product. He was able to answer all the questions that I asked and then he and I looked over the old furnace and air cooling system. After that we went up stairs …

I have had quite a bit of work done recently by Sarge and everyone at Boss services. I have been thrilled with their work! We will definitely use them for future projects!

Honesty and helpful employees. Spent a lot of time assessing our needs in able to do the best job.

Thank you for getting our AC running again!!! Brandon was very professional and did a great job!!!

We are beyond happy with our new furnace, ac unit and nest thermostat that was installed today! The 3 men were very friendly, on time and exceeded our expectations! Will be using them again and giving them a 5 star! Thanks again!

Thank you so much, great service.

We had Brandon out to clean and check our AC units. He was prompt, courteous and thorough. Very nice young man. Highly recommend!

Brandon was very helpful in explining what was needed and taking care of the problem.

Great service, Dana was so helpful and quick. Fair prices and I will be using them as my service pros for all my needs at my complex.

BOSS provides exceptional service: Professional, Friending, Prompt, Insightful, Ethical, Trustworthy, Attentive, Respectful.......I could go on further but I think you get the point. 😀

Great service, was here quickly and was able to get our ac back up and running quickly and fairly inexpensive. Friendly service techs and great neighbors. They offer a variety of services.

Great customer service, very personable and didn't over charge me for fixing a toilet issue. They were able to show up earlier than my scheduled appointment which was very beneficial. Would definitely recommend!

While the initial visit didn't go as well as it could have, I gave them a second chance and was VERY glad I did! Jerry was incredibly professional, organized, knowledgeable and accommodating. Still price comparing but likely to go with Boss…

Just had a new 50 gal water heater installed this morning, plus some old galvanized pipes replaced, and the two man crew of Howard & Mark did an excellent job! They arrived at 8:00am and were finished at 11:45am. The BOSS crew was efficient…

Mark Hill was a friendly, professional and efficient plumber. He fixed our broken pipe (in a crawl space) in a timely manner. I would recommend him and Boss Services.

Thank you for contacting me to resolve an issue that we had based on my poor review. I am pleased that you reached out and we were able to work it out.

Paula (Jeanne) Bridges

Just had a new 13 stage home AC unit installed and ducts cleaned. The two guys were very professional and did a great job.

At our home Boss Services has put in a furnace, generator, hot water heater, and will be re-plumbing our whole house. I have been very impressed with their service, knowledge, and follow through!

If you’re looking for an hvac company that cares more about you than the bottom line. Give us a call. That’s right I’m now serving western Michigan once again. I love serving my community. After 17 years in the industry I have the skills to…

Today is the second time this company saved me! First was a bad water leak a few months ago and today the furnace quit. Same day service, great service work and affordable! My apologies to the tech who got stuck in our driveway! Thank you …

Jerry out twice in the past week. Always on time. Did an excellent job. Had a St. Joseph company come out prior and the guy just scratched his head, did nothing and gave me a one hour bill. Jerry found the issue in no time and resolved …

outstanding customer service!

Great group of people. Great system they installed at my house. Heat pump by Mitsubishi. Energy efficient system. Actually they were the only company to give me a quote on site and give me the physical quote. The other companies in the area…

They were speedy to come out to take care of our boiler. Mike F was knowledgeable and friendly. I would definitely recommend Boss!

I've never worked with them but the guys out back waved at my train as we passed by. Seem like nice folks! Recommended.

I am looking forward to the BOSS SERVICES installing a New Central Air and Gas Furnace for us. THANKS JERRY!!!

Had Boss in for the 3rd time, excellent service as always.

Thank you!

Did what they said they were going to do when they said they would. The fireplace looks great! Thanks so much!!

Great team great customer service. Great rates

I was very happy with the end results and I would call them again in a heart beat!

Boss is the best , I won this years new furnace giveaway , very professional . What a great company and group of guys !! Will definitely spread their name �

Just had boss services here today and within an hour we had our heat working again. A huge thank you to you guys for your promptness and great personality w/o breaking my wallet.

BOSS was recommended by a family member and I’m glad we chose them! We had been having issues with our furnace. Mike came out gave us the estimate. We got everything taken care of for payment wise and then the furnace was ordered, it came …

Just had Mike here to replace my furnace's igniter. Professional and easy communicator. I highly recommend Boss services

We were able to set a prompt, convenient time for BOSS to install our new bathroom fixtures. We are very pleased with the job and would recommend their work to all.

Mike returned my call, let me know when he left the last repair job, showed up on time, and performed the service efficiently. An email was sent as soon as the bill was paid. Mike was polite, had a uniform, and drove a well maintained …

Called in BOSS for a second estimate for my 90 year old parents , on a fixed income. First estimate from a competitor was $8000 to replace the furnace. BOSS came in, looked it over, cleaned the burner and all is good. $104 service and …

On time, knowledgeable, efficient and dependable. Highly recommend.

We knew we needed a new air conditioner and had several quotes before talking to Jerry. He was the only service that asked what our needs were and what we were looking for in a cooling system. The installation was smooth, installed the day …

Great customer service!!!! We had baseboard heat and window air conditioners. Now we have Mitsubishi wall units for air and heat. Works great. Sales went smooth, Install went smooth, left no mess, the guys were friendly and professional…

Had a great experience with Boss. Not only were they kind and courteous, but they knew what they were doing and made sure the job was done well! So happy with them and would highly recommend!!

We just got a new system installed in our home. These guys were very awesome to work with! We thank you so much! I would highly recommend them to people who are in need of any heating and cooling services! Thanks again for the great work …

I just wanted to say thank you so much to Boss for the Christmas furnace giveaway. My boys and myself are so thankful. The process was very fast and we are very happy with our new heater. We went from using several space heaters to heat …

Mike got my heat up and working fast! Great service!