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Reviews

From 1082 reviews
Jim Lucker
Jim Lucker

Hunter Ives and his associate performed very well. Thoroughly checked entire system and ensured we are ready for the season. We'll Done!

via Google
Matt Shermak
Matt Shermak

Tyler Allen was so helpful in getting our new furnace and AC. He was on time, kind and very informative. He was not pushy at all and took his time to explain everything very well. He was very knowledgeable and answered any questions my wife…

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April Bredy
April Bredy

Another seasonal AC check-up complete! Hunter is professional, courteous and knowledgeable, which is greatly appreciated!

via Google
TINA HANKINS
TINA HANKINS

As a part of the membership club, we recieve 2 inspections a year on our HVAC unit. We had our Spring inspection yesterday and Hunter was our technician. Hunter completed the inspection and gave us an overall review. I have to say I'm …

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Jim Tarantino
Jim Tarantino

Gregg was very knowledgeable and personable. He was conscientious about his wet shoes and where he was walking which I appreciated. He didn’t try to sell us any products or services we didn’t need. I’ll definitely be using BOSS again.

via Google
Rick Hall
Rick Hall

Excellent Business, we had a bog adoption date there from berrien county animal control and they were the host to us and other pet rescue Societies Like Humane society and others They were a very gracious host and honor credit union …

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Marie N. Daisy
Marie N. Daisy

Great company, they respond very quickly too. Thanks BOSS

via Google
Derek A. Nicely
Derek A. Nicely

Tyler was great and saved me some money along the way!

via Google
Julia Mccomb
Julia Mccomb

Gregg,explained and fixed.my plumbing issue. And cleaned up ,when.job was done. A great asset to Boss's Handyman service. Thanks again Boss's service for a job well done.

via Google
Joseph Lewis
Joseph Lewis

Tyler Allen was knowledgeable, punctual, helped explain everything. He was very kind. I would recommend him & Boss Services to anyone. Thanks Tyler.

via Google
Stephanie White
Stephanie White

Technician Melisa is a RockStar. She knows the subject at hand and knows how to fix it.

NEXT!

via Google
tammy eldridge
tammy eldridge

Our Tech was Hunter Ives, very friendly and informative. Came out on a Saturday and fixed our issue in less then a half hour. Would definitely recommend Boss Services to anyone. Two thumbs up👍👍

via Google
Clyde Jack
Clyde Jack

As aways it went very well

via Google
Amanda Wellington
Amanda Wellington

Tyler Allen is an excellent job with our emergency. A very stressful situation was taken care of with ease and completed quickly.

via Google
Denise Emery
Denise Emery

Tyler Allen was very helpful and patient, explained things fully, responded quickly and was on time, and made the arrangements easily. Very professional, thanks Tyler.

via Google
Tony Murphy
Tony Murphy

Kent was the tech that came out and did a amazing job.Tyler was the salesman and also was patient and helpful and talked me into purchasing the unit.

via Google
Courtney Bosch
Courtney Bosch

I had Tyler Allen come to my home for an estimate to do some duct cleaning. He was very kind, respectful, and knowledgeable. He took time to explain everything to me and answer all of my questions. I definitely recommend working with BOSS …

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judy singley
judy singley

Greg from Boss was here today to look at our patio door. The door is hard to open and close. We thought it may have wheels to adjust. Greg tried taking it out and tried to see if there were wheels to adjust. He tried everything he could …

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Julia Reynolds
Julia Reynolds

Talked to Tyler Allen on the phone and he was very knowledgeable! I had a great experience with Boss Services! Thanks again, Tyler!

via Google
Sue Furlan
Sue Furlan

Tyler with Boss Services is a very professional individual. He knows his "stuff" and is willing to go the extra mile to make you happy.

via Google
jydawesome gaming
jydawesome gaming

Brandon Deuel was out to fix a minor issue that previous tech didn’t address

Brandon was truthful and straight forward with a good personality. He didn’t try to hide, cover up or ignore issue. He is a great representative of Boss Svc

Due to…

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Austin Juza
Austin Juza

Gregg C. was great to work with. Top notch dude. Thanks again!

via Google
John Howe
John Howe

Had an issue with our furnace, of course it was on a weekend! Called BOSS Services on a Saturday morning and was told that a technician would be at our house on Sunday. My technician, Melissa G., was awesome! She diagnosed the problem right…

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hannah Akre
hannah Akre

Hunter was amazing, he was very knowledgeable and helpful. So greatful for Boss services.

via Google
James Shriver
James Shriver

Tyler Allan is awesome very down to earth honest upfront and genuine not the pushy salesman you see with a lot of other companies very knowledgeable informative and answered all my questions

via Google
Linda Doyle
Linda Doyle

Needing a quote on a new furnace and air conditioner, we called Boss Services since they had installed our walk-in shower. Tyler Allen came down and gave us all the information we needed, answered all our questions, and didn't push us to …

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Kim Cramer
Kim Cramer

Thank you to Tyler Allen and Boss Services! What could have been a stressful process full of unknowns turned out to be a seamless planning session for what our household would benefit from most. Tyler was so kind and very knowledgeable, …

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Ariona “Ona_smileyfacee” Oiler
Ariona “Ona_smileyfacee” Oiler

Tyler gave amazing service and helped my grandparents replace a water heater. Very polite and helpful

via Google
M
M

Tyler Allen was out to our home on 4/1/24 he helped us out and got us a great price! Thanks so much, Boss Services!

via Google
Tracie Wright-Nichols
Tracie Wright-Nichols

My technician Tyler was great. Very informational and knowledgeable.

via Google
Diana Swartz
Diana Swartz

Hunter Ives was our technician. Hunter was polite, respectful and knowledgeable about our water heater and furnace. We are happy with his service and will call again if we have a need.

via Google
John Kern
John Kern

Dustin and Kent replaced our water heater and did a great job. Space was tight. Sink needed to be removed to complete the job, but replacement was completed just fine.

via Google
Elsa Mensinger
Elsa Mensinger

Rich Walkden is a breath of fresh air, hard working guy with a great work ethic and skills. It's hard to find good, reliable business employees nowadays. He is an asset to your company.

Boss services was very responsive from the beginning …

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via Google
Michael Oliver
Michael Oliver

We needed a new mailbox and saw that Boss was now offering that service. We called, Tyler Truman came out and gave us an estimate that we accepted and showed up 10 days later to do the job. We couldn't be happier with the work he did. He …

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Lynn Brunner
Lynn Brunner

Dustin and Kent were very informative when they cleaned the duct work. Also courteous and kind. Thank you!

via Google
Nuria Villegas
Nuria Villegas

Tyler and Melissa came out today and did an amazing job explaining everything to me and making sure I understood the situation and solutions. My appt time was from 12-2 and I started receiving updates on their arrival at 1150. Very …

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Julius Everett
Julius Everett

My technician was efficient, knowledgeable, and very helpful.

via Google
Laurie Peapples
Laurie Peapples

Prompt service. Generator running smoothly.

via Google
girlygamer_love
girlygamer_love

Tyler Allen from boss came to our house for central air hook up he was the best very informative and made sure we got the best price I would highly recommend him to anyone that needs a unit he represents boss the company at the best …

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via Google
Kim Lamar
Kim Lamar

I give Boss Services 5 stars on the new bath/shower install. The technician Rich was a good craftsman, very conscientious on keeping the area clean and accommodating on all questions and special requests. The outcome on the project was …

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via Google
Anonymous
Anonymous

Kurt did a wonderful job at my son’s house yesterday. I was happy to work with him. Lynn

Mark Rutherford
Mark Rutherford

No mess no worries! did a great job very quick, very Informative Dustin Cobb and his crew did a great job. Thanks a lot love my new tankless water heater.

via Google
Michael Byrnes
Michael Byrnes

Technicians Kurt McKee and Branden Chernugel were very helpful and knowledgeable. I hope all your employees are this good.

via Google
luke villa
luke villa

Mr. Truman was the friendliest, kindest handyman I have ever encountered. Not only did he do an amazing job he even cleaned up their mess and took the time to explain everything that he did and even gave me ideas on future work that may …

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Cathy Borths
Cathy Borths

Another 5 star job by Rich! We couldn't be happier with our new showers! Great and friendly service. Work completed just as expected.

via Google
Alexandre Bardal
Alexandre Bardal

I was very happy with the service provided by Boss and Alex, the technician who visited me. He inspected my furnace, he explained what he was analyzing and told me he found nothing that needed to be fixed. Professional, transparent and …

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via Google
Judd Emery
Judd Emery

Dustin and his assistant did a great job installing our unit. They were competent, professional, and diligent. The new heater makes a bigger difference than I expected it to.

via Google
Peggy Greer
Peggy Greer

Tyler was very helpful and provided the info that I needed to make my decision. Great job!!

via Google
Melissa
Melissa

We had your tech, Melissa, at our home this morning, and just want you to know how pleased we were with her work and her teaching us things about our heating system. She had everything up and running and actually educated us on …

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Amber Mzuka
Amber Mzuka

Hunter, Logan & Tyler came out to my home to look at an old, half functioning furnace. These guys were awesome! They have great personalities, down to earth, they made me feel comfortable. They were very knowledgeable and made sure I …

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Joan Hill
Joan Hill

Very grateful for top notch service!! Boss is the BEST!

via Google
Alyssa Baxter
Alyssa Baxter

Got boss’ number from a neighbors door hanger- called and Tyler showed up same day.

Response from business owner

Hi Alyssa, so happy to hear you had a good experience with Tyler. We pride ourselves on being prompt and punctual at all times. Thank you for choosing to do business with us!

via Google
John Ruder
John Ruder

Was very knowledgeable , professional and polite. Did a good job for me.

Response from business owner

Hi John, thank you for taking time out of your day to leave this review about our recent furnace inspection and thank you for being a loyal Total Home Care Club member. We appreciate clients like you!

via Google
Lora Moore
Lora Moore

These guys were kind, courteous, knowledgeable and very professional. I would highly recommend them. Dustin Cobb is awesome

Response from business owner

Hi Lora, thank you for trusting us with your recent furnace installation. We are happy you had a great experience with our HVAC installation crew, as that is what we strive for with every project. We are always here to help should you ever need anything! Thanks again!

via Google
Melody Long
Melody Long

Great service. They explained everything they were doing and even show us with pictures they took. They listened and took the time to explain so we knew what was going on. I would highly recommend BOSS

Response from business owner

Hi Melody, thank you for being a loyal Total Home Care Club member and taking time out of your day to review our recent visit to examine your furnace. We appreciate this more than you know!

via Google
Scott E
Scott E

We've used Boss for hvac & plumbing and they've always been working in the best possible manner with the least waste of time. Professional, competent, friendly

Response from business owner

Hi Scott, thank you so much for taking time out of your day to leave this review and for being a loyal customer over the years. We are happy to hear you have found our services to be efficient and professional, as that is what we aim for!

via Google
James Hightower
James Hightower

Hunter was excellent this was our second encounter and using his service, and I must say he repaired the problem. Stay for a while to ensure it was working properly. Very good customer service.

Response from business owner

Hi James, we are so happy to hear Hunter was able to resolve your furnace issues to ensure you stay warm this winter! Thank you also for entrusting us to install your water heater. We appreciate your continued business and the fact that you took time out of your day to leave this review for us.

via Google
rich fleischauer
rich fleischauer

Installing a water heater in a tight attic space wasn’t an easy task but the guys from BOSS did a great job. They were very professional. The only negative was I thought the cost was about $1200 too high.

Response from business owner

Hi Rich, thank you for trusting us with the task of installing your new water heater! We always welcome our clients to compare our prices with similar licensed and insured companies in our area. We pride ourselves on offering not only a price match but beating the price of a written quote from competitors for an HVAC system or water heater at the time of the consultation.

via Google
Danny Davison
Danny Davison

The technicians were both friendly and knowledgeable. I will definitely use BOSS again in the future.

Response from business owner

Hi Danny, thank you for the opportunity to provide you with a furnace safety system check-up. We were honored to serve you in your home. Thank you for your service to our country as well! We are here for you should you ever need anything.

via Google
Arlene Williams
Arlene Williams

Tyler & Michael came in on-time. Explained everythingi needed done in a way that I understood. They were very thorough and I would highly recommend.

Response from business owner

Hi Arlene, thank you for trusting us to install your new furnace. We are happy to hear that you felt Tyler and Michael provided a thorough education to allow you to make the right decision for you. Have a warm and cozy winter!

via Google
Teresa Hines
Teresa Hines

Tyler explained all the options for cleaning ducts, payment options. They were highly recommended by friends. Was polite & professional, and I love how much they give back to the community.

Response from business owner

Hi Teresa, thank you for choosing to clean your ductwork! We can't wait for you to see what a difference it can make in the indoor air quality and energy efficiency in your home. Thank you for the kind words and taking the time to share your experience!

via Google
Ben Sadler
Ben Sadler

Very informative and knowledgable.

Response from business owner

Hi Ben, thank you for taking the time to leave us a review and for using our services. Let us know what we can do better next time to earn 5 stars. We take pride in exceeding expectations on every visit and hope to do the same for you in the future.

via Google
Rose James
Rose James

Called Boss due to furnace going out. Tyler showed up on time and was extremely nice. Presented us with different options on how to fix our problems. Highly recommend.

Response from business owner

Hi Rose, thank you for taking time out of your day to leave this review for us to share your experience on your recent furnace consultation with Tyler. We appreciate your business!

via Google
Bob Stanwood
Bob Stanwood

I choose Boss Services to come service my furnace because they offered a free service to Veterans! Tyler was very good at explaining any issues with my furnace and ductwork. I recommend them for anyone who hasn't had their furnace serviced…

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Response from business owner

Hi Bob, first of all, thank you for your service to our country and all the wonderful things you do in our community. Thank you for choosing us to perform your furnace safety check-up – it was an honor to serve you. We hope you stay warm and cozy all winter!

via Google
Jessica Garone
Jessica Garone

Dustin was on time. Professional. Promptly removed his shoes, headed upstairs and got to work. New parts added to a toilet they installed 6 months ago. Warranty covered the repair.

Response from business owner

Hi Jessica, we are happy to hear Dustin was able to fix your toilet and treated your home with respect. We appreciate your business and the time you took to share your experience!

via Google
Kenneth Breaux
Kenneth Breaux

Rich is a very personal individual. Did an outstanding job on my bathroom deeply appreciate it.

Response from business owner

Hi Kenneth, thank you for trusting us with your recent bathroom upgrade project. It was an honor to complete that transformation in your home. Rich is a hard worker, and we will pass along this review to him so he is recognized.

via Google
Luciano Abrahão
Luciano Abrahão

Tyler arrived on time, was very nice and explained everything that I needed to know about the gas line extension process that I asked. Great experience with Boss Services.

Response from business owner

Hi Luciano, so happy to hear you had a great experience with Tyler on your recent consultation. We always put education first so our clients can make an informed decision, and are happy that you had that experience. Thank you for leaving this review!

via Google
Gail
Gail

Melissa did a really thorough inspection of all of our equipment. Tyler is also very knowledgeable and informative. BOSS is a trustworthy business; we have dealt with them for years.

Response from business owner

Hi Gail, thank you for being a loyal client first and foremost. Secondly, we appreciate this review more than you know. It is always an honor to serve you in your home!

via Google
Ben Hughes
Ben Hughes

On time and professional, focused on problem resolution

Response from business owner

Hi Ben and Nicole, thank you for sharing your experience! We're happy to hear you found our services to resolve your problem in a professional manner. Let us know if there's anything else you should ever need!

via Google
Carolyn Southard
Carolyn Southard

Very professional & knowledgable. Hunter came in and took care of the problem the right way the first time.

Response from business owner

Hi Carlyn, we are so happy to hear Hunter was able to resolve your issue right away, as that is always our goal. Thank you for sharing your experience!

via Google
Mike Hale
Mike Hale

Friendly and thoroughly explained things.

Response from business owner

Hi Mike, thank you for taking the tie to leave this review and thank you for your business!

via Google
Heather Goede
Heather Goede

Had a new furnace installed. Dustin did a great job and made sure everything worked before he left. I am happy with the work that was done!

Response from business owner

Hi Heather, thank you for trusting us to install your new furnace. We hope it's keeping you and your family nice and cozy this winter and are happy to hear you had a great experience with our HVAC installation crew! If you ever have any questions about your new system, please feel free to reach out!

via Google
Richard Margol
Richard Margol

Dustin Cobb and his associates installed a new furnace and air conditioning over a two day period. Very consciousness and respectable workers. Put in long hours with no breaks. Furnace install looks good and operates well. Nice job to all.

Response from business owner

Hi Richard, thank you for trusting us with your furnace and AC installation. We appreciate your business and the time it took to leave this kind review. We hope your new HVAC system is keeping you warm and cozy this winter! Let us know if you should ever have any questions about your new system – just call 269-468-6682.

via Google
Janice Dawson
Janice Dawson

He was respectful and kind, thorough in his assignment, and answered all questions we had. He left us understanding what could help moving forward but right now, the furnace is ok for a while.

via Google
Virginia Albin
Virginia Albin

Boss has been nice and very helpful. Glad we are using them

via Google
Lisa Otto
Lisa Otto

Melissa was very thorough!!! She did a great job

via Google
Eric Odenwald
Eric Odenwald

I can't thank Dustin enough for coming out to install our furnace! He was friendly cleaned up his work area and also listens to great music!!! Thank you for having someone so awesome on your BOSS Team!!

via Google
Brandon Ramirez
Brandon Ramirez

Boss Services

I would like to thank your team starting with your technician Dustin & his assistant being able to get to the house sooner than expected, get the furnace back going & give a good diagnosis. Your technician Branden for getting …

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via Google
Ovo Joe
Ovo Joe

Thanks Rachael Raschke for a job well done, I have been trading manually and hardly make money until i was introduced to you, I never thought of gaining or having a stress free trading experience, I seriously don't know how to appreciate …

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Pamela Whitehead
Pamela Whitehead

Great service, on time, showed up when they said would be there, followed up with the project, and Tim and Rich ..really great to work with.. and take pride in the work.

via Google
Amy Underwood
Amy Underwood

Great service, Cero was very knowledgeable and explained everything he did. I feel comfortable going into the winter months that my furnace is in good shape!

Response from business owner

Hi Amy, thank you for your kind words about your recent boiler repair service with us. We hope you are staying warm and cozy. Let us know if there's anything you need in the future!

via Google
Don Crouch
Don Crouch

It was a pleasure to have Boss in my home.

Response from business owner

Hi Donald, it was an honor to serve you! Thank you for the opportunity to inspect your furnace!

via Google
weirdo0521 (weirdo0521)
weirdo0521 (weirdo0521)

Very reasonable, and great communication leading up to appointment

Response from business owner

Thank you for taking time out of your day to leave this review and for choosing us in the first place!

via Google
Adrian Miller
Adrian Miller

Quick response from Cero and he carried himself like a professional. Great service!

via Google
Brian Juengling
Brian Juengling

I am 100% satisfied with the service, and the quality of the work. The crew was right on time and very proficient GREAT JOB !!!!!

I was very impressed. Thank you Boss Services.

Brian Juengling

Blue Roof Church

St. Joseph, MI

Response from business owner

Hi Brian, thank you so much for the kind words. We're happy our crew was able to exceed your expectations. Let us know if there's anything you need in the future! Thank you for your business!

via Google
steve huycke
steve huycke

All the above

Response from business owner

Hi Steve, thank you so much for the 5-star review. It means the world to us!

via Google
Fred Crail
Fred Crail

On time, checked out everything explain some. I would call them again!

Response from business owner

Hi Fred, thank you so much for the opportunity to serve you and leaving this review. Let us know if there is anything we can do better in the future to earn a 5-star review, as we strive for 5-star service on every single visit.

via Google
Fred Harrington
Fred Harrington

The home generator repair side is experiencing growing pains. The technician performed his duties efficiently and quickly. The only issue is the receipt process, which we are working out now.

Response from business owner

Hi Fred, we apologize for any inconvenience with our receipt process and assure you we have fixed this issue. Thank you for choosing us to repair your generator. Let us know if you need anything else in the future!

via Google
Joe Jason
Joe Jason

Rich worked his tail off. He was like the Energizer Bunny, as he was always on the move. What amazed me was how a big guy could get into such tight places. A real pro!!! He left all the manuals and provided some great tips on after …

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Response from business owner

Hi Joe, thank you so much for the kind words and the privilege of transforming your bathroom. We enjoyed working with you and appreciate your business very much!

via Google
Jason Robinson
Jason Robinson

Boss Services came out to look at the furnace for a pre-winter check up. It's an electric furnace that's several years old. It check out all good. Thank you.

via Google
Christopher Glavach
Christopher Glavach

Greatly appreciated the quick and professional work Marco Ruiz-Rodriguez performed for my duct cleaning and dryer vent cleaning. Marco was very clear on what he was doing, how it works, and answered all of my questions with answers that …

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via Google
nick clark
nick clark

Brandon Wright and Michael Droskie were on time and very professional they answered all questions we had and made sure we understood it!

They showed me more then one option to make sure I had all the info to pick the option that best fit me

via Google
Colleen Carter
Colleen Carter

Office personnel polite efficient and kept me updated. Michael was very professional and thorough. Explaining results of the system check well.

via Google
J
J

Workmen were courteous, personable, and professional as they got right to the task at hand and completed it.

via Google
Richard Vavra-Musser
Richard Vavra-Musser

We had BOSS services come out to do a duct cleaning and sealing. Marcos and Kevin did an excellent, thorough job. They explained the process along the way and showed us the results of their work.

We had never had our ducts cleaned in 35…

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via Google
Art Collins
Art Collins

Service was well done.

via Google
Dennis Turay
Dennis Turay

rich and his crew did a first rate remodel of our bathroom. always on time for a 3 day job. cleaned up the work site and all were very friendly and respectful. Will consider BOSS services for future projects. Grace, the office contact, was …

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Robert Clark
Robert Clark

Boss Service came out to check our furnace and air condition as part of the membership. They were polite and knowledgeable. We had some work done on our air conditioner as recommended. While I find Boss rather expensive, this service was …

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via Google
Mark Clayton
Mark Clayton

On time, well trained, attention to details.

via Google
Joseph Witzke
Joseph Witzke

Dawson did a great job explaining the hvac inspection as well as answering any questions I had. Very professional and would recommend.

via Google