From 87 reviews
Jacqueline Guingrich-Dolan
Jacqueline Guingrich-Dolan

Very punctual, keep you informed, great follow up! Just did our new furnace and we're very happy!!

via Facebook
Nancy Cooney
Nancy Cooney

Great with all services from fixing the Humidifier on our furnace to upgrading our water system, repiping our home and updating our bathroom with a Bath Planer walk in shower. Love the prompt service.

via Facebook
Candy Phalen
Candy Phalen

Showed up on time, told me cost, repaired kitchen water lines. He was very polite also.

Response from business owner

Thank you for your review Candy. Please let us know what we can do to earn that fifth star! Thank you for your business.

via Google
Natalie A Hutin
Natalie A Hutin

Boss stands by their "Make it Right" promise. I hired Boss to work on my kitchen plumbing and radiator relocation during a pretty significant renovation to my home. Unfortunately, after reinstalling the radiator there was a significant leak…

read more
Response from business owner

Thank you for sharing you experience Natalie. Thank you for your patience with us through the process. And, thank you for your business!

via Google
Stephanie S
Stephanie S

BOSS was quick to come to my home for my plumbing issue. Trever was great. He was punctual, quick, friendly, and efficient. I will use BOSS again.

via Google
Mark Turner
Mark Turner

My furnace went out Sunday night I call boss Monday morning and they was at my home by 1 pm I would definitely recommend this company if I have anymore problems they my first call.

Response from business owner

Thank you Mark!

via Google
Nat Stout
Nat Stout

Quick to identify the issue, had to leave for parts but was right back. Had us back to flushing in no time flat.

Response from business owner

Thanks for the review Nat

via Google
Fredrick Lull
Fredrick Lull

Always have had great workmanship and friendly service.

Thank you

Fred

Response from business owner

Thank you Fred!

via Google
Laurie Peapples
Laurie Peapples

Complete trust in Boss Services

via Facebook
Chris Ward
Chris Ward

Boss Services has a full range of skills and capabilities. They get it done!

via Facebook
Therese Wallis
Therese Wallis

Positive experience, Trevor was very professional.

Response from business owner

Thank you for the review and your business Therese! We hope to earn that fifth star in the future!

via Google
Chris Ward
Chris Ward

May be a little more expensive than others but you get what pay for. Friendly and knowledgeable.

Response from business owner

Thanks for the review Chris. Rest assured that if you call us at 2:00 am we will answer the phone and serve you.

via Google
Jody Bennett
Jody Bennett

Service repairman excellent, very good job very pleasant I would highly recommend using this company for any heating or air-conditioning problems

Response from business owner

Thank you for the great review Jody. We are just as skilled at plumbing too.

via Google
Arica Aiken
Arica Aiken

The gentlemen that came to my home were extremely professional and quick to diagnose the issue! Will recommend them and use BOSS again!

Response from business owner

Thank you for the great review Arica!

via Google
Adam Wallace
Adam Wallace

These guys are fast, knowledgeable, and professional. I highly recommend their services!

via Facebook
Sean Tisdel
Sean Tisdel

Excellent

Response from business owner

Thank you Sean!

via Google
Susan Solon
Susan Solon

Had a good experience with some plumbing needs through Boss. Jared arrived timely, explained exactly what they – Boss – understood needed to be done, and he got right to work. Jared was polite, clean, respective of our home and left our …

read more
Response from business owner

Thank you for the great review of us and Jarred! We hope to gain that 5 star on our next trip!

via Google
Amber Spoke
Amber Spoke

I received a quick response and was given options. Everyone was very friendly and helpful.

Response from business owner

Thank you Amber, for your review and business.

via Google
Christina Meek
Christina Meek

Boss Services went above and beyond in everything!!

Laurie was so kind, compassionate and helpful in getting us an Appt. so quickly.

Dakota was wonderful fixing our furnace and figuring out the problem so fast.

We can’t thank Boss …

read more
Response from business owner

Thank you for your business Christina!

via Google
James Friestad
James Friestad

Great job maintaining my geothermal system!

Response from business owner

Thank you James.

via Google
Richard Ambrosino
Richard Ambrosino

very good service

Response from business owner

Thank you Richard!

via Google
wmaresko
wmaresko

Excellent service, quick response. I enjoyed working with Jeremy.

Response from business owner

Thank you for your great review of us and Jeremy! We appreciate your business.

via Google
Trevor Kubatzke
Trevor Kubatzke

Trever and Jarred were great, quick, efficient and fixed our issues. Highly recommend both.

Response from business owner

Thank you for the great review Trevor!

via Google
Nancy Miller
Nancy Miller

BOSS came out same day and quickly resolved our 1984 furnace's issue. Excellent customer service. Will request a quote from BOSS for furnace replacement.

via Facebook
Amy Ryan
Amy Ryan

My experience with Boss Services was very positive. A very friendly person answered the phone and was able to get me scheduled very quickly. When there was a possible time issue with my appointment, they called and gave me options. Trevor…

read more
Response from business owner

Thank you for the great review and I'm glad we were able to meet your expectations.

via Google
Ronald Klemm
Ronald Klemm

I’ve seen their trucks but have never used their service. A friend told me he used them so I gave them a try. I was notified not only by texts, but email. The Tech Gary was very friendly and walked me through what he was doing. Great …

read more
Response from business owner

Thanks for the great review. We look forward to a long relationship!

via Google
Nick J
Nick J

Great people

Response from business owner

Thanks Nick.

via Google
Jim Munro
Jim Munro

Excellent technicians

Fast and competent

Response from business owner

Thank you Jim!

via Google
Heidi Moore Baushke
Heidi Moore Baushke

Fast After Hour Service! Excellent Customer Service! Highly Recommended!

via Facebook
Terry Gainer
Terry Gainer

Branden Chernugle in sales, the technicians , Howard Boss and Josh Haase, as well as Jamie in the front office have been outstanding. Great communication, on time appointments and excellent service lead to a trouble free installation of …

read more
Response from business owner

Thank you for trusting us with your comfort. Enjoy that new Mistubishi system!

via Google
Miranda
Miranda

Answered the phone, came when they said they were going to and did great work just as a good company is supposed to do. Thanks!

Response from business owner

Thank you for allowing us to serve you Miranda!

via Google
Steven barnhart
Steven barnhart

Fast and educated workers that are people friendly.

Response from business owner

Thanks for the great review.

via Google
Christopher Klug
Christopher Klug

I will only use Boss for my heating and cooling needs. Top notch service!!

Response from business owner

Thanks, Chris. We look forward to a long relationship.

via Google
Pam Hartman
Pam Hartman

They were prompt, courteous, friendly and got the job done exactly as we asked them to do. Thumbs up to Trevor and Jarrod.

Response from business owner

Thanks for the great review Pam. We are glad Trevor and Jarrod were able to serve you.

via Google
Terrance William Gainer Sr.
Terrance William Gainer Sr.

Excellent service representative

via Facebook
Kevin Torres
Kevin Torres

Fast service, quality and through work by Trever, reasonable rates

Response from business owner

Thanks for allowing us to serve you Kevin.

via Google
Jamie Cardona
Jamie Cardona

Jerry street was kind knowledgeable and very up front. Thanks for the help!!

Response from business owner

Thanks Jamie!

via Google
Lehman Shaw
Lehman Shaw

Jerry from Boss showed up quickly and had my furnace working within an hour on a Saturday. Would recommend. Technician was courteous and professional.

Response from business owner

Thanks for the great review!

via Google
Laura C
Laura C

Excellent. Boss is very professional and on time! The work is done efficiently ant they take the time to explain things.

Response from business owner

Thanks, Laura. We are always happy to answer any questions.

via Google
Milan Vajdic
Milan Vajdic

Prompt service and very detailed. Stayed with the project until it was completed.

Will recommend your team to my friends

Milan

Response from business owner

Thank you Milan.

via Google
Hella Grams
Hella Grams

Have not had any work done at this time. Liked the professional and courteous manner of their salesperson. He asked what I wanted to accomplish and then proceeded to give me several options from which to choose.

Response from business owner

Thanks, Hella. When you are ready to move forward with your projet let us know.

via Facebook
Deborah Fox
Deborah Fox

Boss Services was called in for a second opinion. Couldn't be happier with my service or results.

Response from business owner

Thanks Deborah! I'm glad we were able to help.

via Facebook
David Castonguay
David Castonguay

Sales rep Dana was very professional and knowledgeable. A pleasurable experience.

via Google
Janice Gruss
Janice Gruss

Dana was the Rep that came to the house was very polite and knowable of their product. He was able to answer all the questions that I asked and then he and I looked over the old furnace and air cooling system. After that we went up stairs …

read more
via Facebook
boyerjg
boyerjg

I have had quite a bit of work done recently by Sarge and everyone at Boss services. I have been thrilled with their work! We will definitely use them for future projects!

Response from business owner

Thank you for your continued support Jennifer! And, thank you for the great review!

via Google
Lee Adcock
Lee Adcock

Honesty and helpful employees. Spent a lot of time assessing our needs in able to do the best job.

via Facebook
Shaun Karsen
Shaun Karsen

Thank you for getting our AC running again!!! Brandon was very professional and did a great job!!!

Response from business owner

Thank you Shaun!

via Facebook
Ashley Eisenman
Ashley Eisenman

We are beyond happy with our new furnace, ac unit and nest thermostat that was installed today! The 3 men were very friendly, on time and exceeded our expectations! Will be using them again and giving them a 5 star! Thanks again!

via Facebook
Jody Sandmire Sutherland
Jody Sandmire Sutherland

Thank you so much, great service.

via Facebook
Victoria Hill
Victoria Hill

We had Brandon out to clean and check our AC units. He was prompt, courteous and thorough. Very nice young man. Highly recommend!

via Facebook
Martha Baker
Martha Baker

Brandon was very helpful in explining what was needed and taking care of the problem.

via Facebook
Lynette Jones
Lynette Jones

Great service, Dana was so helpful and quick. Fair prices and I will be using them as my service pros for all my needs at my complex.

via Facebook
Sue Jennings
Sue Jennings

BOSS provides exceptional service: Professional, Friending, Prompt, Insightful, Ethical, Trustworthy, Attentive, Respectful.......I could go on further but I think you get the point. 😀

via Facebook
Keith Podman
Keith Podman

Great service, was here quickly and was able to get our ac back up and running quickly and fairly inexpensive. Friendly service techs and great neighbors. They offer a variety of services.

via Facebook
Mark Aldrich
Mark Aldrich

Great customer service, very personable and didn't over charge me for fixing a toilet issue. They were able to show up earlier than my scheduled appointment which was very beneficial. Would definitely recommend!

via Facebook
Jackie Edens
Jackie Edens

While the initial visit didn't go as well as it could have, I gave them a second chance and was VERY glad I did! Jerry was incredibly professional, organized, knowledgeable and accommodating. Still price comparing but likely to go with Boss…

read more
via Facebook
John E. Owen
John E. Owen

Just had a new 50 gal water heater installed this morning, plus some old galvanized pipes replaced, and the two man crew of Howard & Mark did an excellent job! They arrived at 8:00am and were finished at 11:45am. The BOSS crew was efficient…

read more
via Facebook
Tóireasa MacFhearadhaigh
Tóireasa MacFhearadhaigh

Mark Hill was a friendly, professional and efficient plumber. He fixed our broken pipe (in a crawl space) in a timely manner. I would recommend him and Boss Services.

via Facebook
Paula Jeanne Bridges
Paula Jeanne Bridges

Thank you for contacting me to resolve an issue that we had based on my poor review. I am pleased that you reached out and we were able to work it out.

Paula (Jeanne) Bridges

via Facebook
Ryan Erickson
Ryan Erickson

Just had a new 13 stage home AC unit installed and ducts cleaned. The two guys were very professional and did a great job.

via Facebook
Jennifer Nowlen-Boyer
Jennifer Nowlen-Boyer

At our home Boss Services has put in a furnace, generator, hot water heater, and will be re-plumbing our whole house. I have been very impressed with their service, knowledge, and follow through!

via Facebook
Gary Joe Zimmerman
Gary Joe Zimmerman

If you’re looking for an hvac company that cares more about you than the bottom line. Give us a call. That’s right I’m now serving western Michigan once again. I love serving my community. After 17 years in the industry I have the skills to…

read more
via Facebook
Sherry Lucker
Sherry Lucker

Today is the second time this company saved me! First was a bad water leak a few months ago and today the furnace quit. Same day service, great service work and affordable! My apologies to the tech who got stuck in our driveway! Thank you …

read more
Response from business owner

Thank you for the great review Sherry! Stay warm today!

via Facebook
Douglas Rogers
Douglas Rogers

Jerry out twice in the past week. Always on time. Did an excellent job. Had a St. Joseph company come out prior and the guy just scratched his head, did nothing and gave me a one hour bill. Jerry found the issue in no time and resolved …

read more
via Facebook
Dennis Goss
Dennis Goss

outstanding customer service!

via Facebook
Aaron Ramsey
Aaron Ramsey

Great group of people. Great system they installed at my house. Heat pump by Mitsubishi. Energy efficient system. Actually they were the only company to give me a quote on site and give me the physical quote. The other companies in the area…

read more
via Facebook
Nicole Lemieux Lanning
Nicole Lemieux Lanning

They were speedy to come out to take care of our boiler. Mike F was knowledgeable and friendly. I would definitely recommend Boss!

via Facebook
Cailin Hodgins
Cailin Hodgins

I've never worked with them but the guys out back waved at my train as we passed by. Seem like nice folks! Recommended.

via Facebook
Roger Griffith
Roger Griffith

I am looking forward to the BOSS SERVICES installing a New Central Air and Gas Furnace for us. THANKS JERRY!!!

via Facebook
Mar Nibu
Mar Nibu

Had Boss in for the 3rd time, excellent service as always.

Thank you!

via Facebook
Ginger Scoville
Ginger Scoville

Did what they said they were going to do when they said they would. The fireplace looks great! Thanks so much!!

via Facebook
Sally Baker
Sally Baker

I was very happy with the end results and I would call them again in a heart beat!

via Facebook
Debbie Davis
Debbie Davis

Boss is the best , I won this years new furnace giveaway , very professional . What a great company and group of guys !! Will definitely spread their name �

via Facebook
Tim Bartee
Tim Bartee

Just had boss services here today and within an hour we had our heat working again. A huge thank you to you guys for your promptness and great personality w/o breaking my wallet.

via Facebook
Vanessa Beilman
Vanessa Beilman

BOSS was recommended by a family member and I’m glad we chose them! We had been having issues with our furnace. Mike came out gave us the estimate. We got everything taken care of for payment wise and then the furnace was ordered, it came …

read more
Response from business owner

We were glad to help and happy you are warm. We hope your family has a great New Years!

via Facebook
JoAnne T. Pitcher
JoAnne T. Pitcher

Just had Mike here to replace my furnace's igniter. Professional and easy communicator. I highly recommend Boss services

via Facebook
Mark Matzke
Mark Matzke

We were able to set a prompt, convenient time for BOSS to install our new bathroom fixtures. We are very pleased with the job and would recommend their work to all.

Response from business owner

Thank you for the great review and your business!

via Facebook
John Wood
John Wood

Mike returned my call, let me know when he left the last repair job, showed up on time, and performed the service efficiently. An email was sent as soon as the bill was paid. Mike was polite, had a uniform, and drove a well maintained …

read more
via Facebook
Tammy Davis Kettlehut
Tammy Davis Kettlehut

Called in BOSS for a second estimate for my 90 year old parents , on a fixed income. First estimate from a competitor was $8000 to replace the furnace. BOSS came in, looked it over, cleaned the burner and all is good. $104 service and …

read more
Response from business owner

We were happy to help.

via Facebook
Martha M Garnett
Martha M Garnett

On time, knowledgeable, efficient and dependable. Highly recommend.

Response from business owner

Thank you for the great review and your Business!

via Facebook
Linda McDonald
Linda McDonald

We knew we needed a new air conditioner and had several quotes before talking to Jerry. He was the only service that asked what our needs were and what we were looking for in a cooling system. The installation was smooth, installed the day …

read more
via Facebook
Bonnie Staines Babor
Bonnie Staines Babor

Great customer service!!!! We had baseboard heat and window air conditioners. Now we have Mitsubishi wall units for air and heat. Works great. Sales went smooth, Install went smooth, left no mess, the guys were friendly and professional…

read more
via Facebook
Faith Farhat Balanowski
Faith Farhat Balanowski

Had a great experience with Boss. Not only were they kind and courteous, but they knew what they were doing and made sure the job was done well! So happy with them and would highly recommend!!

via Facebook
Kylee Marie Punches
Kylee Marie Punches

We just got a new system installed in our home. These guys were very awesome to work with! We thank you so much! I would highly recommend them to people who are in need of any heating and cooling services! Thanks again for the great work …

read more
via Facebook
Katherine Nichole Smith
Katherine Nichole Smith

I just wanted to say thank you so much to Boss for the Christmas furnace giveaway. My boys and myself are so thankful. The process was very fast and we are very happy with our new heater. We went from using several space heaters to heat …

read more
Response from business owner

We were glad to have been able to help. And we are glad you are enjoying the new furnace. 🙂 we wish you and your family a great New Years.

via Facebook
Tony Anglin
Tony Anglin

Mike got my heat up and working fast! Great service!

via Facebook
Lihn Mahr
Lihn Mahr

Jerry has always been one of my favorite people to work around and work for. His knowledge on every different aspect of this trade is unmatched by anyone I've ever met. He is tenacious, honest, and it's also easily seen he loves what he …

read more
Response from business owner

Thank you Norm. I appreciate the kind words.

Jerry

via Facebook