Reviews

They are amazing they helped me and now I have a brand new furnace. So easy to get ahold of and if they don't answer right away they will call you back. Thank you guys!!!

I came home from work and seeing that my thermostat was down to about 69 degrees and it was set on 72 . And It's 19 degrees outside . Went and looked at it . I couldn't figure it out.. So I made the call And used boss services . They got …

Super quick response time on a Saturday for a non-working furnace. Very happy with outcome- heat!

We’ve been struggling to fix our drinking fountain at school for a couple weeks. Trevor and Tim came today and fixed it within minutes. It was an easy fix (that left me feeling embarrassed), but they didn’t make me feel that way at all. …

We’ve been struggling to fix our drinking fountain at school for a couple weeks. Trevor and Tim came today and fixed it within minutes. It was an easy fix (that left me feeling embarrassed), but they didn’t make me feel that way at all. …

So thankful the guy that was sent out here fixed our issue with the furnace, is was a small thing that made the heat come right back on. I do however have to say that one, I thought we were told we were under a warranty when it was put in (…

Boss services came to our rescue! I will start with saying that they have amazing values and give to their community. I was one of the recipients in the 2020 heartwarming give away and our family was so blessed. It is not often that you …

I called Tuesday, frantic due to a leaking/broken pipe and Boss Services were able to fit me in the next day. Not only did they fit me in sooner than 3 other businesses (all 2 weeks out), but they called today (day of) and were able to fit …

I called them when my furnace went out at work. They were very courteous and came out that afternoon.

Always happens and hope it's that big of a deal. The furnace starts not acting normal. Sure you call friends and family (stop, unless they are actually techs). Finally make the call on a Saturday night and start wondering how bad the damage…

Helped us with a new heater over the weekend. Fast and excellent service. Thanks to Josh, Jeremy and Derek! Would highly recommend.

Was without heat for only about 12 hours (over the weekend, too) thanks to the tremendous efforts of Josh and Jeremy. Quick to offer solutions and fix us up. Would highly recommend. Thanks, guys!

Woke up this morning with no heat in our home. Went to Google & Kalamazoo Business Network on Facebook to search for HVAC companies that serviced Kalamazoo. Found BOSS on Google and gave them & the contact from KBN a call. The KBN referral …

Very helpful. Saved me from burning my house down. Thank you Gary Z.

Although I never delt with them personally my husband said they are great! Very professional and great with my dog (who is a lover but a bit on the hyper side). We are all around very satisfied with their service.

Great company and very thorough. Highly recommend. Great folks that stand behind their work. I've never had a problem ever when I use Jerry and Jeff Streets crew. Boss Services for all your HVAC, plumbing, electrical, and bathroom …

Josh and Isaac we’re here and did a great job! Very friendly figured out the problem and fixed it right away! I truly appreciate them and how great of a job they have done. Totally made life easier for my family!!! Thank you guys so much!!

"I called Boss Services to do a pre-winter maintenance inspection on my furnaces. I had no issues when I called. The maintenance inspection cost over $1200 for my four furnaces, which was more than double the normal charges. Plus he told me…

They have great experience and customer service

Thanks for the quick service , Caleb diagnosed the problem and the furnace now is working great ,👍👍👍

Josh our technican was great. 5 stars!!

Very professional and did a great job! Would definitely recommend them!!

We needed some plumbing and replacements on outside faucets and washer hookups. We kept adding to the job. Trevor and Tim were great. Even checked for gas leaks.

Trevor and Tim showed up on time, wore masks and shoe covers, and were great. These guys showed me everything they were doing, explained the process, were very thorough and professional. I would recommend Boss for sure. I got several …

Trever and Tim fixed the problem. They are great.

I have used BOSS Services 4 times in the last few months for diagnosis & repair of furnace issues. They are fast & reliable and their technicians are knowledgeable as well as professional. I highly recommend this local Veteran-owned …

Great company! Very responsive and very talented Technicians. A++ experience.

Everyone was so polite and courteous. Did excellent work, arrived on time and completed job quickly and efficiently.

Very friendly, prompt, explained all the details.

Called to have some work done. Was told they would only work on stuff they installed and wouldn't even give me a quote. OK, guess I won't be using your services.

Update: Boss called back and told me they made a mistake (someone new). …

Caleb sent us a text at around 745am and showed up at the house at 8am right on time. He came and introduce himself and I took him downstairs and showed him the heat. The motor on the heat was going bad and I knew it from last year just …

They always do what they say they will do in a timely fashion & for a decent price.

I would recommend boss they are very good

It went good an i was glad that they were able to fix it. If i have any more problems I'll call you

Estimate went very well. Very knowledgeable and thorough. However when I called a few weeks later with additional questions,I never received a call back. I was also interested in a plumbing service that I need. Very disappointed with the …

last year during the annual inspection of my HVAC system the service person did an air quality check. This year not. When I asked the service person said that he was not trained in using one (and this not have a system). What is that about…

Joe Russo was very helpful answered all my questions with some recommendations and estimates. I would recommend BOSS to friends and neighbors.

Amazing service

Fixed my water softener and it is working great! Then got an estimate for our frost-free faucet replacement. When they actually came in did the work it entailed a LOT more time than it should've. I was a little worried that my invoice …

Gary was very knowledgeable and worked to resolve a setup issue and get my new WiFi thermostat working. Thanks

Great to work with! Very happy so far! Very nice service rep!!

They came to our house on a Sunday morning when our central air unit quit. Then they were here that Wednesday installing a new unit which has worked great since installation. The crew was very professional and polite.

My ac went out on my tenants after hours. They were out there in an hour and a half and fixed it. Couldn’t be happier!

Answered the phone. Made the appointment promptly. Showed up on time. Checked and repaired everything very professionally. Bill was reasonable. Would definitely use their services again.

Needed help fixing an older toilet stand pipe. They came the next day, completed this very messy job (going in the crawl space which had never been accessed before) quickly, professionally and cleanly! Very pleased.

Joe is a very nice guy, and solve my problem quickly.

I really enjoyed talking n he explained everything to us n helped us out in every way he could. Yes I will tell all my family n friends about The Boss company, thank you so much Branden

Gary the technician was very friendly and was very willing to give us options on our old A/C unit. We just wanted to limp it through the season and Gary was very honest with us and said that it may not last and we might be wasting our money…

We've needed Boss services twice. Everyone we were in contact with was professional, polite, new what they were talking about, and friendly. We would highly recommend Boss Services! We will be using their services again if the need …

Thank you so much for taking care of my emergency. Your kind considerate and prompt service is much appteciated.

Nice guys,did a great job.didnt take long knowledgeable and shared information with me about my repair. When I asked. thank you

Very prompt and reliable.

I use them often. Boss is always professional. I would highly recommend them.

Great service from all the employees from Brandon to the installers.......the people at the office to Dana.......sold me just what I needed .....Didnt try to sell me alot that I didn't need.....GREAT SERVICE A BIG THANK YOU

Joe came diagnosed our Problem, turned a Knob and fixed it, Great Guy and Great Company!

The technician went above and beyond to find the root of the problem, gave appropriate suggestions and was very friendly and knowledgeable. Highly recommend.

Excellent technicians

Fast and competent

Very professional and reliable. We can always trust their work and have used them multiple times.

Our ac went out on one of the hottest days we called them on a Tuesday they made it out to the house first thing the next morning within less 5-7 mins they knew what the problem was looked to see if they had the part and had I fixed in 10-…

Excellent service. Gave me a great price on the best possible a/c. Arrived on time and did job same day as he knew how desperate I was.

Extremely pleased. My house is now icy cold!!

Thanks for coming so quickly. The guys were helpful and very professional.

This was my first experience with Boss. Very professional in every step of the process. Show up when they say will. Treated me like I was thier only customer that day. Answered all my questions and went way beyond the call of duty. They …

Furnace died. Called BOSS and they had a tech at my house within 90 minutes. They fixed the problem, communicated the problem to me clearly, and made me aware of other issues that may come up that should be fixed. I know who I'm going to …

tech was great in every aspect, no complaints over all. Will recommend Boss to anyone.

I like the whole service about it when i called about a estimate about getting a tub shower put in. The sales representative Branden Chernugel came over on a Saturday in Middle of March and explained to me and wife what kind of material …

Highly Recommend! Simply the best.

Very friendly service and great people

They were on time, knowledgeable, professional and listened to me and what I needed... Also had everything on the truck so they fixed same day!!!

Woke up to an angry husband who just discovered the hot water heater spraying water all over the basement. Boss had someone here within and hour! Didn’t take long to fix and now we have a dry-ish basement!

Great service and helpful employees!

Jerry Street gives problem solving solutions, and leaves you with a good feeling, that you are in good hands! He helps me to select the best services need now. I like his personality, it's a good mix, reassuring!

Next week the work begins…

Great work!

From the moment I called in to getting the work done, they were completely awesome every step of the way. I would highly recommend them.

Very prompt service on our 120K boiler. They were at my shop within about 1-1/2 hours. Problem diagnosed quickly. To my surprise, the repair part was on the van and they had the unit up an running. I also had them remove the burner …

Arrived on time and got the job done in a timely fashion!

Very punctual, keep you informed, great follow up! Just did our new furnace and we're very happy!!

Great with all services from fixing the Humidifier on our furnace to upgrading our water system, repiping our home and updating our bathroom with a Bath Planer walk in shower. Love the prompt service.

BOSS was quick to come to my home for my plumbing issue. Trever was great. He was punctual, quick, friendly, and efficient. I will use BOSS again.

Boss stands by their "Make it Right" promise. I hired Boss to work on my kitchen plumbing and radiator relocation during a pretty significant renovation to my home. Unfortunately, after reinstalling the radiator there was a significant leak…

My furnace went out Sunday night I call boss Monday morning and they was at my home by 1 pm I would definitely recommend this company if I have anymore problems they my first call.

Quick to identify the issue, had to leave for parts but was right back. Had us back to flushing in no time flat.

Always have had great workmanship and friendly service.

Thank you

Fred

Complete trust in Boss Services

Boss Services has a full range of skills and capabilities. They get it done!

Positive experience, Trevor was very professional.

May be a little more expensive than others but you get what pay for. Friendly and knowledgeable.

The gentlemen that came to my home were extremely professional and quick to diagnose the issue! Will recommend them and use BOSS again!

Service repairman excellent, very good job very pleasant I would highly recommend using this company for any heating or air-conditioning problems

These guys are fast, knowledgeable, and professional. I highly recommend their services!

Excellent

Had a good experience with some plumbing needs through Boss. Jared arrived timely, explained exactly what they – Boss – understood needed to be done, and he got right to work. Jared was polite, clean, respective of our home and left our …

I received a quick response and was given options. Everyone was very friendly and helpful.

Boss Services went above and beyond in everything!!

Laurie was so kind, compassionate and helpful in getting us an Appt. so quickly.

Dakota was wonderful fixing our furnace and figuring out the problem so fast.

We can’t thank Boss …

Boss Services went above and beyond in everything!!

Laurie was so kind, compassionate and helpful in getting us an Appt. so quickly.

Dakota was wonderful fixing our furnace and figuring out the problem so fast.

We can’t thank Boss …

Great job maintaining my geothermal system!

Great job maintaining my geothermal system!

very good service

Excellent service, quick response. I enjoyed working with Jeremy.

Trever and Jarred were great, quick, efficient and fixed our issues. Highly recommend both.

BOSS came out same day and quickly resolved our 1984 furnace's issue. Excellent customer service. Will request a quote from BOSS for furnace replacement.