Reviews

Nice guys,did a great job.didnt take long knowledgeable and shared information with me about my repair. When I asked. thank you

Very prompt and reliable.

I use them often. Boss is always professional. I would highly recommend them.

Joe came diagnosed our Problem, turned a Knob and fixed it, Great Guy and Great Company!

The technician went above and beyond to find the root of the problem, gave appropriate suggestions and was very friendly and knowledgeable. Highly recommend.

Very professional and reliable. We can always trust their work and have used them multiple times.

Our ac went out on one of the hottest days we called them on a Tuesday they made it out to the house first thing the next morning within less 5-7 mins they knew what the problem was looked to see if they had the part and had I fixed in 10-…

Excellent service. Gave me a great price on the best possible a/c. Arrived on time and did job same day as he knew how desperate I was.

Extremely pleased. My house is now icy cold!!

Thanks for coming so quickly. The guys were helpful and very professional.

This was my first experience with Boss. Very professional in every step of the process. Show up when they say will. Treated me like I was thier only customer that day. Answered all my questions and went way beyond the call of duty. They …

Furnace died. Called BOSS and they had a tech at my house within 90 minutes. They fixed the problem, communicated the problem to me clearly, and made me aware of other issues that may come up that should be fixed. I know who I'm going to …

tech was great in every aspect, no complaints over all. Will recommend Boss to anyone.

I like the whole service about it when i called about a estimate about getting a tub shower put in. The sales representative Branden Chernugel came over on a Saturday in Middle of March and explained to me and wife what kind of material …

Highly Recommend! Simply the best.

Very friendly service and great people

They were on time, knowledgeable, professional and listened to me and what I needed... Also had everything on the truck so they fixed same day!!!

Woke up to an angry husband who just discovered the hot water heater spraying water all over the basement. Boss had someone here within and hour! Didn’t take long to fix and now we have a dry-ish basement!

Great service and helpful employees!

Jerry Street gives problem solving solutions, and leaves you with a good feeling, that you are in good hands! He helps me to select the best services need now. I like his personality, it's a good mix, reassuring!

Next week the work begins…

Great work!

From the moment I called in to getting the work done, they were completely awesome every step of the way. I would highly recommend them.

Very prompt service on our 120K boiler. They were at my shop within about 1-1/2 hours. Problem diagnosed quickly. To my surprise, the repair part was on the van and they had the unit up an running. I also had them remove the burner …

Arrived on time and got the job done in a timely fashion!

Very punctual, keep you informed, great follow up! Just did our new furnace and we're very happy!!

Great with all services from fixing the Humidifier on our furnace to upgrading our water system, repiping our home and updating our bathroom with a Bath Planer walk in shower. Love the prompt service.

Showed up on time, told me cost, repaired kitchen water lines. He was very polite also.

Boss stands by their "Make it Right" promise. I hired Boss to work on my kitchen plumbing and radiator relocation during a pretty significant renovation to my home. Unfortunately, after reinstalling the radiator there was a significant leak…

BOSS was quick to come to my home for my plumbing issue. Trever was great. He was punctual, quick, friendly, and efficient. I will use BOSS again.

My furnace went out Sunday night I call boss Monday morning and they was at my home by 1 pm I would definitely recommend this company if I have anymore problems they my first call.

Quick to identify the issue, had to leave for parts but was right back. Had us back to flushing in no time flat.

Complete trust in Boss Services

Boss Services has a full range of skills and capabilities. They get it done!

These guys are fast, knowledgeable, and professional. I highly recommend their services!

Boss Services went above and beyond in everything!!

Laurie was so kind, compassionate and helpful in getting us an Appt. so quickly.

Dakota was wonderful fixing our furnace and figuring out the problem so fast.

We can’t thank Boss …

Great job maintaining my geothermal system!

BOSS came out same day and quickly resolved our 1984 furnace's issue. Excellent customer service. Will request a quote from BOSS for furnace replacement.

Excellent technicians

Fast and competent

Fast After Hour Service! Excellent Customer Service! Highly Recommended!

Excellent service representative

Have not had any work done at this time. Liked the professional and courteous manner of their salesperson. He asked what I wanted to accomplish and then proceeded to give me several options from which to choose.

Boss Services was called in for a second opinion. Couldn't be happier with my service or results.

Dana was the Rep that came to the house was very polite and knowable of their product. He was able to answer all the questions that I asked and then he and I looked over the old furnace and air cooling system. After that we went up stairs …

I have had quite a bit of work done recently by Sarge and everyone at Boss services. I have been thrilled with their work! We will definitely use them for future projects!

Honesty and helpful employees. Spent a lot of time assessing our needs in able to do the best job.

Thank you for getting our AC running again!!! Brandon was very professional and did a great job!!!

We are beyond happy with our new furnace, ac unit and nest thermostat that was installed today! The 3 men were very friendly, on time and exceeded our expectations! Will be using them again and giving them a 5 star! Thanks again!

Thank you so much, great service.

We had Brandon out to clean and check our AC units. He was prompt, courteous and thorough. Very nice young man. Highly recommend!

Brandon was very helpful in explining what was needed and taking care of the problem.

Great service from all the employees from Brandon to the installers.......the people at the office to Dana.......sold me just what I needed .....Didnt try to sell me alot that I didn't need.....GREAT SERVICE A BIG THANK YOU

Great service, Dana was so helpful and quick. Fair prices and I will be using them as my service pros for all my needs at my complex.

BOSS provides exceptional service: Professional, Friending, Prompt, Insightful, Ethical, Trustworthy, Attentive, Respectful.......I could go on further but I think you get the point. 😀

Great service, was here quickly and was able to get our ac back up and running quickly and fairly inexpensive. Friendly service techs and great neighbors. They offer a variety of services.

Great customer service, very personable and didn't over charge me for fixing a toilet issue. They were able to show up earlier than my scheduled appointment which was very beneficial. Would definitely recommend!

While the initial visit didn't go as well as it could have, I gave them a second chance and was VERY glad I did! Jerry was incredibly professional, organized, knowledgeable and accommodating. Still price comparing but likely to go with Boss…

Just had a new 50 gal water heater installed this morning, plus some old galvanized pipes replaced, and the two man crew of Howard & Mark did an excellent job! They arrived at 8:00am and were finished at 11:45am. The BOSS crew was efficient…

Mark Hill was a friendly, professional and efficient plumber. He fixed our broken pipe (in a crawl space) in a timely manner. I would recommend him and Boss Services.

Thank you for contacting me to resolve an issue that we had based on my poor review. I am pleased that you reached out and we were able to work it out.

Paula (Jeanne) Bridges

Just had a new 13 stage home AC unit installed and ducts cleaned. The two guys were very professional and did a great job.

At our home Boss Services has put in a furnace, generator, hot water heater, and will be re-plumbing our whole house. I have been very impressed with their service, knowledge, and follow through!

If you’re looking for an hvac company that cares more about you than the bottom line. Give us a call. That’s right I’m now serving western Michigan once again. I love serving my community. After 17 years in the industry I have the skills to…

Today is the second time this company saved me! First was a bad water leak a few months ago and today the furnace quit. Same day service, great service work and affordable! My apologies to the tech who got stuck in our driveway! Thank you …

Jerry out twice in the past week. Always on time. Did an excellent job. Had a St. Joseph company come out prior and the guy just scratched his head, did nothing and gave me a one hour bill. Jerry found the issue in no time and resolved …

outstanding customer service!

Great group of people. Great system they installed at my house. Heat pump by Mitsubishi. Energy efficient system. Actually they were the only company to give me a quote on site and give me the physical quote. The other companies in the area…

They were speedy to come out to take care of our boiler. Mike F was knowledgeable and friendly. I would definitely recommend Boss!

I've never worked with them but the guys out back waved at my train as we passed by. Seem like nice folks! Recommended.

I am looking forward to the BOSS SERVICES installing a New Central Air and Gas Furnace for us. THANKS JERRY!!!

Had Boss in for the 3rd time, excellent service as always.

Thank you!

Did what they said they were going to do when they said they would. The fireplace looks great! Thanks so much!!

Great team great customer service. Great rates

I was very happy with the end results and I would call them again in a heart beat!

Boss is the best , I won this years new furnace giveaway , very professional . What a great company and group of guys !! Will definitely spread their name �

Just had boss services here today and within an hour we had our heat working again. A huge thank you to you guys for your promptness and great personality w/o breaking my wallet.

BOSS was recommended by a family member and I’m glad we chose them! We had been having issues with our furnace. Mike came out gave us the estimate. We got everything taken care of for payment wise and then the furnace was ordered, it came …

Just had Mike here to replace my furnace's igniter. Professional and easy communicator. I highly recommend Boss services

We were able to set a prompt, convenient time for BOSS to install our new bathroom fixtures. We are very pleased with the job and would recommend their work to all.

Mike returned my call, let me know when he left the last repair job, showed up on time, and performed the service efficiently. An email was sent as soon as the bill was paid. Mike was polite, had a uniform, and drove a well maintained …

On time, knowledgeable, efficient and dependable. Highly recommend.

We knew we needed a new air conditioner and had several quotes before talking to Jerry. He was the only service that asked what our needs were and what we were looking for in a cooling system. The installation was smooth, installed the day …