I came home from work and seeing that my thermostat was down to about 69 degrees and it was set on 72 . And It's 19 degrees outside . Went and looked at it . I couldn't figure it out.. So I made the call And used boss services . They got …
read moreWe’ve been struggling to fix our drinking fountain at school for a couple weeks. Trevor and Tim came today and fixed it within minutes. It was an easy fix (that left me feeling embarrassed), but they didn’t make me feel that way at all. …
read moreWe’re happy to hear Trevor and Tim were able to help! Thank you for taking the time to tell others about your experience😊!
We’ve been struggling to fix our drinking fountain at school for a couple weeks. Trevor and Tim came today and fixed it within minutes. It was an easy fix (that left me feeling embarrassed), but they didn’t make me feel that way at all. …
read moreSo thankful the guy that was sent out here fixed our issue with the furnace, is was a small thing that made the heat come right back on. I do however have to say that one, I thought we were told we were under a warranty when it was put in (…
read moreBoss services came to our rescue! I will start with saying that they have amazing values and give to their community. I was one of the recipients in the 2020 heartwarming give away and our family was so blessed. It is not often that you …
read moreI called Tuesday, frantic due to a leaking/broken pipe and Boss Services were able to fit me in the next day. Not only did they fit me in sooner than 3 other businesses (all 2 weeks out), but they called today (day of) and were able to fit …
read moreThank you so much for your kind words and taking time out of your busy day to write this review!
Always happens and hope it's that big of a deal. The furnace starts not acting normal. Sure you call friends and family (stop, unless they are actually techs). Finally make the call on a Saturday night and start wondering how bad the damage…
read moreCameron. That might be the best review that I’ve seen on the internet, sir. We can’t always control the outcome of the service call, but we can always speak to all of the options. Thank you for the awesome review and of course, your business!
Woke up this morning with no heat in our home. Went to Google & Kalamazoo Business Network on Facebook to search for HVAC companies that serviced Kalamazoo. Found BOSS on Google and gave them & the contact from KBN a call. The KBN referral …
read moreGreat company and very thorough. Highly recommend. Great folks that stand behind their work. I've never had a problem ever when I use Jerry and Jeff Streets crew. Boss Services for all your HVAC, plumbing, electrical, and bathroom …
read more"I called Boss Services to do a pre-winter maintenance inspection on my furnaces. I had no issues when I called. The maintenance inspection cost over $1200 for my four furnaces, which was more than double the normal charges. Plus he told me…
read moreI appreciate you taking the time to talk with me today. Thank you for all your feedback and we will incorporate changes to ensure we don’t drop the ball again. If there is anything we can for you in the future, please don’t hesitate to reach out.
Jeff Street
Owner
Boss Services
Thanks for the quick service , Caleb diagnosed the problem and the furnace now is working great ,👍👍👍
Trevor and Tim showed up on time, wore masks and shoe covers, and were great. These guys showed me everything they were doing, explained the process, were very thorough and professional. I would recommend Boss for sure. I got several …
read moreThanks for the great review and thank you for allowing us to serve you.
I have used BOSS Services 4 times in the last few months for diagnosis & repair of furnace issues. They are fast & reliable and their technicians are knowledgeable as well as professional. I highly recommend this local Veteran-owned …
read moreThank you for the great review Kyle and thank you for allowing us to serve you.
Called to have some work done. Was told they would only work on stuff they installed and wouldn't even give me a quote. OK, guess I won't be using your services.
Update: Boss called back and told me they made a mistake (someone new). …
read moreCharles, we appreciate your understanding of the communication error we had. We also appreciate the opportunity you gave us to look at your job. If there is ever anything we can do for you in the future, please don't hesitate to ask. – Jeff
Caleb sent us a text at around 745am and showed up at the house at 8am right on time. He came and introduce himself and I took him downstairs and showed him the heat. The motor on the heat was going bad and I knew it from last year just …
read moreThank you for allowing us to serve you Sean!
I would recommend boss they are very good
It went good an i was glad that they were able to fix it. If i have any more problems I'll call you
Estimate went very well. Very knowledgeable and thorough. However when I called a few weeks later with additional questions,I never received a call back. I was also interested in a plumbing service that I need. Very disappointed with the …
read moreJordan, I'm sorry you did not have an amazing experience with us. Thank you for calling after you left this review. Branden will reach out to you soon to make sure all of your concerns are addressed.
Thank you,
Jeff
last year during the annual inspection of my HVAC system the service person did an air quality check. This year not. When I asked the service person said that he was not trained in using one (and this not have a system). What is that about…
read moreI understand your concerns and we have discussed this. We have been trying to get the additional equipment so everyone gets the same level of service, every time.
If you would like to discuss this in more detail, please call the office and ask for Jeff.
Thank you for allowing us to serve you!
Joe Russo was very helpful answered all my questions with some recommendations and estimates. I would recommend BOSS to friends and neighbors.
Fixed my water softener and it is working great! Then got an estimate for our frost-free faucet replacement. When they actually came in did the work it entailed a LOT more time than it should've. I was a little worried that my invoice …
read moreGreat to work with! Very happy so far! Very nice service rep!!
They came to our house on a Sunday morning when our central air unit quit. Then they were here that Wednesday installing a new unit which has worked great since installation. The crew was very professional and polite.
Thank you for the great review and for your business Todd. Enjoy trouble free air conditioning!
Joe is a very nice guy, and solve my problem quickly.
Gary the technician was very friendly and was very willing to give us options on our old A/C unit. We just wanted to limp it through the season and Gary was very honest with us and said that it may not last and we might be wasting our money…
read moreWe've needed Boss services twice. Everyone we were in contact with was professional, polite, new what they were talking about, and friendly. We would highly recommend Boss Services! We will be using their services again if the need …
read moreThank you so much for taking care of my emergency. Your kind considerate and prompt service is much appteciated.
Great service from all the employees from Brandon to the installers.......the people at the office to Dana.......sold me just what I needed .....Didnt try to sell me alot that I didn't need.....GREAT SERVICE A BIG THANK YOU
Thank you for allowing us to serve you Roy. Enjoy your cool air all summer long!
Our ac went out on one of the hottest days we called them on a Tuesday they made it out to the house first thing the next morning within less 5-7 mins they knew what the problem was looked to see if they had the part and had I fixed in 10-…
read moreThank you for the review Alan. I’m glad we were able to serve you!
Thanks for coming so quickly. The guys were helpful and very professional.
This was my first experience with Boss. Very professional in every step of the process. Show up when they say will. Treated me like I was thier only customer that day. Answered all my questions and went way beyond the call of duty. They …
read moreThank you for allowing us to serve you Billy and thank you for leaving us a great review.
Furnace died. Called BOSS and they had a tech at my house within 90 minutes. They fixed the problem, communicated the problem to me clearly, and made me aware of other issues that may come up that should be fixed. I know who I'm going to …
read moreThanks Ryan! We look forward to working with you again in the future as well.
I like the whole service about it when i called about a estimate about getting a tub shower put in. The sales representative Branden Chernugel came over on a Saturday in Middle of March and explained to me and wife what kind of material …
read moreThanks Jermaine. Enjoy that new bathroom upgrade!
Jerry Street gives problem solving solutions, and leaves you with a good feeling, that you are in good hands! He helps me to select the best services need now. I like his personality, it's a good mix, reassuring!
Next week the work begins…
read moreThank you Celeste! Thank you for the great video testimonial as well.
Very prompt service on our 120K boiler. They were at my shop within about 1-1/2 hours. Problem diagnosed quickly. To my surprise, the repair part was on the van and they had the unit up an running. I also had them remove the burner …
read moreThanks Dale. I'm glad we were able to get you up and running quickly.
Boss stands by their "Make it Right" promise. I hired Boss to work on my kitchen plumbing and radiator relocation during a pretty significant renovation to my home. Unfortunately, after reinstalling the radiator there was a significant leak…
read moreThank you for sharing you experience Natalie. Thank you for your patience with us through the process. And, thank you for your business!
Had a good experience with some plumbing needs through Boss. Jared arrived timely, explained exactly what they – Boss – understood needed to be done, and he got right to work. Jared was polite, clean, respective of our home and left our …
read moreThank you for the great review of us and Jarred! We hope to gain that 5 star on our next trip!
Boss Services went above and beyond in everything!!
Laurie was so kind, compassionate and helpful in getting us an Appt. so quickly.
Dakota was wonderful fixing our furnace and figuring out the problem so fast.
We can’t thank Boss …
read moreThank you for your business Christina!
Boss Services went above and beyond in everything!!
Laurie was so kind, compassionate and helpful in getting us an Appt. so quickly.
Dakota was wonderful fixing our furnace and figuring out the problem so fast.
We can’t thank Boss …
read moreThank you for your business Christina!