We value your home Guarantee*
The Boss Services expert will always use tarps and/or rugs to protect your home. Our aim is to leave your home’s interior in the same condition it was in before they arrived. If you are ever dissatisfied with how we left your home, we will clean your home for you.
We value your safety Guarantee*
The Boss Services expert will arrive in a Boss Services truck, wearing a Boss Services uniform. All of our service experts carry identification cards, which you may ask to see before letting them in your home. Boss Services is fully licensed and insured for your safety and protection.
We value your satisfaction Guarantee*
Boss Services accepts responsibility for your complete satisfaction with the materials we use and the workmanship we provide. During the first year, if for any reason you are dissatisfied with the performance of the equipment, our service, or our people, we will do whatever it takes to make it right and correct the problem to your satisfaction.
We value your time Guarantee*
The Boss Service experts will efficiently determine how we can help you the best and schedule an appointment at your convenience. Plus, our Service Expert will give you call before they arrive at the appointed time so you don’t have to waste your valuable time waiting or worrying.
Energy Savings Guarantee*
Boss Services guarantees that your family will enjoy the stated savings based on fuel consumption or we will pay you double the difference for one full year.
“No Lemon” Guarantee*
Manufacturers have admitted that 3% of their equipment comes from the factory with some kind of defect. We guarantee that when the equipment we have installed is maintained and operated in accordance with the manufacturer’s operation and maintenance manuals, should your compressor or heat exchanger fail in the first five years we will replace it with a brand new current model, free of charge.
The Boss Service installation experts are the best in the business, with unmatched skill, attitude and workmanship. They are constantly trained to keep up-to-date with new market developments. That means you can have the confidence that a true, knowledgeable expert will help you! They will care for your home and complete the job in a timely manner, and with precision. They will clean up when they’re finished and will take personal responsibility for your satisfaction. They will not smoke or swear in or near your home, and our team is drug-free. If they have not performed in accordance with these high standards, we will refund whatever portion of the purchase price that you feel to be fair and reasonable.
One year “Test Drive” Guarantee*
If you are unhappy with your installation and we cannot fix it, we will remove the system and refund 100% of your original investment at any time during the first year.
5-Year No Breakdown Guarantee*
The experts at BOSS are highly trained and very experienced in repairs and maintenance. We guarantee that when you invest your hard earned dollars in a repair, the part we replaced will work for 5 years or we will replace it again for free.